Capture and organise jobs
Log maintenance by property and room, with clear categories, priorities, and comments.
Built for landlords, managers, and maintenance teams
Stop managing maintenance and staff operations on WhatsApp and spreadsheets
Know exactly what's broken, who's fixing it, and when it's done — with photo and video proof for every job, plus clear staff schedules, leave, and timings.
If you're still running maintenance through chats and spreadsheets, you're losing time, money, and control every week.
Chats bury urgent jobs
Spreadsheets hide accountability
MainDesk gives one live source of truth
What MainDesk does
MainDesk is an operations platform for property organisations. It helps you receive, assign, track, and close maintenance jobs while managing staff schedules, leave, documents, and timing visibility in one place.
Manage team workflow
Route tickets through approval, assignment, in-progress, and completion with accountability.
Keep evidence and history
Attach photo/video proof and keep a full audit trail to support tenants, compliance, and claims.
Compare MainDesk vs WhatsApp logs and Excel
WhatsApp and spreadsheets are not maintenance systems. MainDesk gives you structure, ownership, and proof in one place.
| Feature | MainDesk | WhatsApp Logs | Excel |
|---|---|---|---|
| Assign by property and room | Yes | No | Limited |
| Photo/video evidence with each job | Yes | Limited | No |
| Live status workflow (Open → Completed) | Yes | No | Limited |
| Overdue highlighting and visibility | Yes | No | No |
| Single timeline and job history | Yes | No | Limited |
| Role-based access and accountability | Yes | No | No |
| Staff schedules, leave, and timing history | Yes | No | Limited |
Clear monthly pricing
Everything you need to run maintenance properly from £39.99/month* per organisation.
What’s included
- Maintenance board with status workflow
- Role-based access (admin, manager, staff, tenants)
- Staff schedules, leave tracking, documents, and timing history
- Media evidence and property history
- Notifications and audit trail
Why it pays for itself
- Faster repairs with clear ownership
- Fewer missed jobs and duplicate follow-ups
- Better evidence for tenants and compliance
- Less time spent searching chats/spreadsheets
- Avoid tenant complaints with faster, visible maintenance updates
- Avoid claims being paused by keeping a clear audit trail and evidence
If your system is chats + spreadsheets, jobs are already slipping
- Reports disappear in chat threads and inboxes
- Evidence ends up scattered across personal phones
- No clear owner means no real accountability
- Overdue repairs are noticed only after complaints
- When disputes happen, there is no clean record to defend your team
Core features
Property & Room Logging
Track maintenance against the exact property and room.
Photo/Video Evidence
Attach evidence to every report to reduce back-and-forth.
Assignment & Workflow
Open → Assigned → In Progress → Completed, with a full timeline.
Staff Management
Manage staff schedules, hourly rates, documents, leave, and clock-ins.
Weekly Overview
See maintenance across your portfolio at a glance.
Overdue Highlighting
Jobs older than 7 days stand out automatically.
Property History
Every property keeps a clear maintenance history.
How it works
- 1Report the issue (property, room, location, photo/video)
- 2Admin reviews and assigns the job
- 3Maintenance updates progress
- 4Close the job with completion notes and evidence
Designed for property teams
- Property management companies
- Letting agents
- Landlords with multiple properties
- Supported housing providers
- Maintenance teams